CRM is an effective marketing tool that increases customer loyalty by allowing the retailer to understand customer behaviour and provide customers with relevant product and service propositions through direct communication and relevant store experience. The following are the major benefits of CRM:
"Don't get lost in the binary ocean! Let us transform your big data into meaningful & profitable information so you can focus on taking action"
Large retailers with CRM teams can choose the full module of CRM analytics while smaller retailers with no or minimum CRM staff can choose the basic package of services. In both cases our clients have the tools to create target groups for direct marketing activities and valuable after promotions analysis measuring Return On Investment for each individual campaign.
Key analytics include:
Get in touch with us for a comprehensive presentation of our CRM deliverables so you can see what best suits your needs and budget