See what our Clients have to say
Senior Marketing Coordinator, 3M Home Care Division
"Being successful in FMCG based businesses is all about being on time with the right Answer. Sometimes the answer can be the right product, the right information, the right data or the right observation. Behind any success story proudly stays a Team. Finding the right people for the Team is like finding the Answer for your success. We are happy to include Retail Zoom in our extended Team for the proven high level of service quality which met and exceeded our expectations. On time deliveries, high flexibility and continuous support for improving the angle of observation are the base of our partnership. Above all these benchmark professional services, Retail Zoom is adding a special ingredient which is more and more challenging to find recently: empathy. So, in the name of 3M Romania, thank you for a great start of a beautiful, successful partnership!"
Marketing Manager, Henkel Beauty Care
"RetailZoom is for us very flexible, reliable and proactive partner, that plays a key role in our proper understanding of the market and its development."
"I appreciate RetailZoom client service for proactively responding to our needs and its retail scanning data for accuracy and reliability. In the context of the changes in the previous years on the Romanian retail audit services, RetailZoom came as a perfectly adapted solution for sustaining our market understating need. Information from RetailZoom supports our strategic decisions, comes in a clear, user friendly manner accessible to both marketing and sales departments, at all levels. Constantly improving partnership with retailers and the analysis provided, I consider RetailZoom a reliable as important partner."
Business Development Manager
"Flexibility, enthusiasm and professionalism of RetailZoom is unmatched competitive advantage, which is invaluable. RetailZoom has our full confidence and support."
CMI MD Manager CR&SR, Shopper CEE
"In RetailZoom we especially appreciate their professional approach, what they promise they deliver on time and correctly. Their added value analysis help us to understand the market situation and react accordingly correctly. Their conclusions and recommendations are clear and based on them we are able to plan specific activities. Client tools to view and analysis the data are simple and user friendly and bring us a quick look at the data.RetailZoom is very flexible and customer-oriented company, we can only recommend."
"RetailZoom for us means reliability and accuracy, flexibility and responsiveness, high quality and deep know-how not only in processing, but also in providing and analysis of data. Mutual cooperation is at an excellent level."
"To get data from a research agency today is not complicated.But proper analysis and interpretation of the data, is not something that anyone can do.Professional analysis and the ability to provide clients with insights for targeted focus of their strategy - I find it as the basic strength of RetailZoom and the people behind."
General Manager Henkel Beauty Care, Henkel Slovensko, s.r.o.
"RetailZoom thanks its professionalism, many years of experience, market knowledge, flexibility and reliability is for us an important partner for fast, clean and proper understanding of the market."
"RetailZoom supports us in correct decisions within the price, assortment and promotion policy and within the effective presentation of the goods. With rapid availability of data on drogery market and with detailed evaluations, tailored to our requirements, RetailZoom helps us build customer loyalty and increase the turnover."
"RetailZoom supports us with drogery market data with various view of the market, responds promptly to our requirements and assists us to make the right decisions in marketing activities for the consumer. I appreciate their flexibility, professionalism and willingness to seek proper solutions."
Marketing Manager, Henkel Cyprus
"We started cooperating with RetailZoom on the audit service and due to the extended coverage of the local market. But it was soon clear, that RetailZoom is a forward thinking partner offering new and important services like basket analytics and consumer performance tracking which help us take targeted decisions and invest efficiently our budget."
Operational Marketing Manager, Beauty Line
"Retailzoom can be characterized for their professionalism regarding the level of the knowledge and their approach. Within a year Retailzoom has provided us with support and guidance regarding Customer Relationship Management and Customer Experienced Management. Their reporting methods are highly developed and the support of Retail Zoom has exceeded our expectations."
Digital Customer Insights Specialist, Orange Romania
"Trust, professionalism, flexibility, involvement, self-devotion, responsibility – for Orange Romania these are must-haves in the relationship with any partner. And RetailZoom showed these qualities from the very beginning of our cooperation. Moreover, RetailZoom has brought added value to the projects we worked together on, through sustainable results."
Delaco, Brand Manager
"Retail Zoom is one of our most pro-active & prompt services suppliers. Besides the accurate data that we are timely receiving from them, we appreciate the flexibility, analytical skills, orientation towards finding the best solutions. RetailZoom is a real support for us, a trustful & skilled partner."
Head of Consumer Brands(BFCP) C.A. Papaellinas Ltd
"Με την συνεργασία μας με την RetailZoom μας παρέχετε αξιοπιστία αποτελεσμάτων, πολύ ικανοποιητικό δείγμα, άμεση ανταπόκριση, λεπτομερής ανάλυση. Όλα μέσα από το εξαιρετικό customer service που τους χαρακτηρίζει"
Reckitt Benckiser, Export Manager, Greece
"Η αξιοπιστία των στοιχείων και η έγκαιρη παράδοση είναι από τα δεδομένα που κάθε "market research" εταιρεία οφείλει να παρέχει. Η άμεση, όμως, ανταπόκριση στις απαιτήσεις του πελάτη και το γενικότερο πνεύμα εποικοδομητικής συνεργασίας είναι στοιχεία που διαφοροποιούν μία εταιρεία, όπως τη Retail Zoom. Η RetailZoom ταυτίζεται με τον επαγγελματισμό, την ευελιξία και τη συνεχή βελτίωση των υπηρεσιών της, στα πλαίσια της ικανοποίησης των εκάστοτε πελατών της"
Trade marketing executive, spirits, Photos Photiades Distributors Ltd
"H γενική συνεργασία μας με την RetailZoom χαρακτηρίζεται ως πολύ καλή. Συνεργαζόμαστε συστηματικά με το λογισμικό Promotrack το οποίο είναι εύχρηστο, αξιόπιστο εργαλείο για την εικόνα των φυλλαδίων προσφορών στις υπεραγορές. Επίσης έχουμε συνεργαστεί στο παρελθόν με το customer performance tracker το οποίο μας έδωσε ένα πολύ χρήσιμο consumer insight για τη καταναλωτική συμπεριφορά στην αγορά της μπύρας. Η εξυπηρέτηση που λαμβάνουμε είναι άψογη, αφού όλα τα άτομα που έχουμε συνεργαστεί χαρακτηρίζονται από αξιοπιστία, ταχύτητα και ακρίβεια σε ό,τι ζητήθηκε από μας."